Customer Support Policy

Kolorheaven is committed to delivering exceptional customer support to ensure our client satisfaction and a seamless service experiences

Clients can reach our support team through the following channels:

Our customer support team is available:

Inquiries received outside of business hours will be addressed on the next working day.

We strive to respond to all customer inquiries within 24 hours on working days

For inquiries received after working hours, responses will be provided on the next day

Our support includes, but is not limited to, assistance with:

We value client feedback and encourage you to share your thoughts with us.

Should you have any concerns or complaints, we are committed to addressing them promptly and professionally.

Your feedback helps us continually improve our services.

For urgent project-related issues, please include “URGENT” in the subject line of your email to ensure prioritized attention.

📧 For assistance or inquiries, feel free to reach out to our support team.

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Please contact us immediately if you have any questions or want to learn about the latest promotional programs.