KOLORHEAVEN
Delivery & Storage Policy
Privacy Policy
Kolorheaven Privacy Policy outlines how we collect, use, protect, and process your personal information through your interactions with our website and services.
Scope of the Privacy Policy
This policy applies exclusively to kolorheaven.com, our real estate photo editing services, and Kolorheaven’s online platforms.
It does not cover third-party websites or services, including clients, business partners, or external platforms.
Information We Collect
1. Information Provided by Customers:
- Full name, email address, and payment details.
- Image data and content submitted for editing.
2. Automatically Collected Information:
- Cookies, IP address, browser type, and location data.
- System logs and analytics on service usage.
3. Third-Party Information:
- Data received from marketing partners, payment platforms, and website analytics services.
How We Use Your Information
- To provide and enhance our photo editing services.
- To communicate with customers regarding orders and service updates.
- To manage AI-powered platforms for an improved customer experience.
- For marketing and analytics purposes (only with customer consent).
How We Share Your Information
With service providers (e.g., payment processors, storage solutions) for service operations.
- To comply with legal requirements if requested by authorities.
- In the event of a business transfer, customers will be notified.
- We do not share customer data with third parties for commercial purposes without consent.
Data Security Measures
Kolorheaven implements high-level security measures:
- Encryption of all input and output data during the editing process.
- Restricted internal access to authorized personnel only.
- Regular security audits to identify and mitigate potential risks.
- Automatic data deletion after 90 days unless the customer requests storage.
Changes to the Privacy Policy
Kolorheaven may update this policy periodically and will provide prior notice of significant changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
📧Email: kolorheaven@cskolorheaven.com
📍 Address: 3rd floor, Block TT 56-57, Tu Hiep, Thanh Tri District, Hanoi, Vietnam
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